Refund Policy

Refunds are handled on a case by case basis. All refund/reimbursement requests must be submitted within 1 week after the completion of any routine lawn maintenance service, or 2 weeks after the completion of any non-routine landscaping service. All requests must be accompanied with photographic evidence of any issues that have caused the request. 

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Please allow up to 3 business days for us to process any request before we reach out to you

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Requests can be made to:

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Phone #: (855) 312 5296

Email: 12StoneServices@gmail.com